Terms of Service

By participating in this Discord server or purchasing any service from TurboMods, you agree to the following Terms of Service. These terms exist to protect both you and our team, ensure clarity, and maintain a safe and fair environment.

You must be at least 18 years old or have permission from a parent or legal guardian to purchase services from TurboMods.

TurboMods reserves the right to refuse, cancel, or decline any order at our discretion if we believe the request is unsafe, fraudulent, abusive, suspicious, or otherwise violates these Terms.

Staff may decline or postpone orders for personal, safety, or availability reasons, including situations where a staff member is uncomfortable with the request or unable to complete it safely.

TurboMods may decline orders where customer behaviour, account history, or prior violations indicate elevated risk, abuse, or operational disruption.

Customers are responsible for responding to staff requests and providing required information during service delivery. Failure to respond may result in delays, cancellation of the service, or inability to complete the order.

TurboMods reserves the right to modify these Terms of Service at any time. Continued use of our services constitutes acceptance of any updated terms.

To the maximum extent permitted by law, TurboMods' liability is limited to the amount paid for the service purchased. TurboMods shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our services.

All services provided by TurboMods are digital services delivered electronically. No physical goods are shipped.

TurboMods is not responsible for delays, interruptions, service limitations, or inability to complete a service caused by:

• Game updates
• Platform outages
• Rockstar service interruptions
• Security incidents
• Third-party provider failures
• Events outside our reasonable control

Harassment, threats, abusive language, doxxing, chargeback threats, attempts to scam staff, or efforts to disrupt TurboMods operations may result in immediate removal from our Discord server and termination of future services without refund.

TurboMods reserves the right to limit promotional offers, discounts, welcome offers, referral rewards, loyalty rewards, and similar promotions to one use per customer, account, household, payment method, device, or IP address where reasonably necessary to prevent abuse, fraud, or circumvention. TurboMods may reject, cancel, or manually review promotional discounts where suspicious activity or duplicate use is detected.

Accounts found to be intentionally abusing promotional offers, including through multiple related accounts, may be permanently disabled at TurboMods' discretion.

TurboMods may use reasonable fraud-prevention and abuse-detection measures to protect customers, staff, promotional offers, and payment systems.

Such measures may include review of account identifiers, order history, payment processor identifiers, IP addresses, device or browser information, and other information reasonably necessary to detect abuse, duplicate promotional claims, chargebacks, fraud, or circumvention of these Terms.

TurboMods reserves the right to manually review, reject, suspend, or cancel orders, promotional offers, and accounts where suspicious activity is detected.

These terms apply when you purchase any service from TurboMods.

• You must provide accurate account information when requested.
• You must have 2FA enabled and an email linked to your account where applicable.
• You agree to change your password after service completion where account access is required.
• TurboMods may enforce minimum order values for operational efficiency, safety, or service prioritisation. Orders below the minimum may be declined or require adjustment before acceptance.

• No service method is 100% risk-free.
• We use carefully tested methods designed to minimise risk.
• You acknowledge that purchasing these services may carry some level of risk.
• Ordering unusually large quantities or multiple services at once may increase risk and may affect insurance or refund eligibility.

Where reasonably possible, TurboMods will inform customers before service begins if a requested order, method, quantity, account condition, or special request may:

• Increase risk beyond normal expectations
• Void insurance eligibility
• Limit refund eligibility
• Exclude the order from certain guarantees or protections

By proceeding with the service after being notified, the customer acknowledges and accepts these limitations.

If a customer chooses to proceed without responding to a warning, eligibility notice, or staff recommendation, TurboMods may assume acceptance of the stated conditions.

TurboMods will make reasonable efforts to clearly communicate any known refund limitations, insurance exclusions, or elevated risks before work begins.

• Delivery times vary depending on the service and method used.
• Large orders may be split across multiple sessions for safety and operational reasons.
• You must be available to respond during your service window.
• Delivery estimates are not guaranteed and may be affected by game updates, platform outages, account issues, or service demand.
• Orders may be prioritised based on size, method, risk level, staff availability, or operational load. Priority handling does not guarantee faster delivery but may influence scheduling.

Once a service has been delivered and confirmed by the customer, the order shall be considered complete.

Any issues relating to delivery, missing items, or service quality must be reported within 28 days of completion.

Refunds are handled fairly and case-by-case:

• If we fail to deliver - Full refund
• If we partially deliver - Partial refund
• If a ban or service issue occurs, refund eligibility depends on the service purchased
• Certain methods may qualify for partial refunds
• Some services may not qualify for refunds due to their nature

Refund eligibility may be reduced or removed where the customer has been notified in advance of specific risks, limitations, or exclusions and chooses to proceed.

Refunds do not include reimbursement of payment processor fees (e.g., Stripe transaction fees). These fees are non-refundable and are deducted from the refund amount where applicable.

Opening a fraudulent chargeback, payment dispute, or attempting to reverse payment after receiving service may result in immediate suspension of support, loss of insurance eligibility, termination of future services, and investigation of the dispute using available evidence.

Customers are responsible for maintaining the security of their account, password, email address, recovery information, and authentication methods after service completion. TurboMods is not responsible for losses resulting from compromised accounts after service delivery.

Certain services, replacements, or account types may be subject to availability. TurboMods does not guarantee immediate stock and reserves the right to provide a reasonable alternative where appropriate.

TurboMods is not responsible for issues caused by user behaviour after service, third-party tools, third-party account access, platform enforcement systems, or activity unrelated to our service.

Account Insurance is an optional add-on that provides coverage in the rare event of an account restriction, suspension, or similar issue where applicable.

Insurance covers replacement services or equivalent compensation where reasonably possible, including equivalent purchased services, equivalent unlocks or benefits, equivalent progress where applicable, and additional compensation where appropriate.

Insurance does not apply if you used external cheats after service, bought excluded services, requested unusually large or unrealistic orders, violated platform rules separately, shared your account, modified the account unsafely, modified the account within 3 months before service, provided false information during a claim, or proceeded after being informed coverage would not apply.

To make a claim, you must provide relevant evidence, give account access if requested, provide proof that safety instructions were followed if requested, submit the claim within 14 days, and allow staff sufficient time to verify the claim.

Replacement services are provided as quickly as possible, subject to stock availability, platform updates, verification requirements, and service load.

Insurance provides replacement services, replacement accounts, or equivalent compensation only. Insurance does not provide monetary refunds.

Insurance is non-transferable and applies only to the original customer and covered account.

Unless otherwise stated, insurance coverage is limited to one successful claim per insured order.

Any false or misleading insurance claim may result in permanent denial of coverage, claim rejection, loss of future insurance eligibility, and refusal of future services.

All support requests, cancellation requests, refund requests, insurance claims, and account-related issues must be submitted through an official TurboMods support ticket.

Requests relating to stored customer information may be submitted through an official support ticket. Verification may be required before information is disclosed, modified, or removed.

TurboMods may retain support tickets, uploaded images, service records, communication logs, order information, promotional offer usage records, IP addresses, account identifiers, and payment processor identifiers for operational, security, dispute-resolution, fraud-prevention, chargeback-prevention, promotional offer enforcement, and record-keeping purposes.

Uploaded images submitted through support tickets are generally retained for up to 30 days after ticket closure. TurboMods reserves the right to retain images for longer where reasonably necessary for disputes, chargebacks, fraud prevention, insurance claims, security investigations, or legal obligations.

Customers may request deletion of personal information and uploaded images through an official support ticket. Requests will be considered where reasonably possible, subject to legal obligations, fraud-prevention requirements, security requirements, active disputes, insurance claims, and legitimate business interests.

TurboMods may retain service logs, screenshots, chat records, order records, and other evidence of delivery for the purpose of verifying completed services and resolving disputes.

These Terms of Service constitute the entire agreement between the customer and TurboMods regarding the services provided and supersede any prior discussions, statements, advertisements, or informal agreements.

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

By purchasing a service, opening a support ticket, participating in the TurboMods Discord server, or otherwise using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.